- Air filters replaced
- Refrigerator filter replaced
- Smoke and CO detectors tested
- Lightbulb replacement
- Pest and carpenter bee check
- Water shut-off and freeze check
- HVAC inspection & cleaning
- Fireplace and outdoor lighting
- Dryer vent cleaning
- Detector batteries
- Gutter cleaning
- Trash bin cleaning
- Window cleaning, inside and out
- Power washing
- Soft washing
Short-term rentals
Maintenance and repairs for your short‑term rental.
We keep the house maintained, manage the vendors and visit on a schedule that fits around your bookings. When something breaks during a guest’s stay, you call us and we get it fixed.
What we handle
We look after the house. You look after the guests.
This service is for homes rented to guests by the night or the week. It is not for long-term rentals with tenants.
Property visits
- Scheduled around your bookings
- Every room walked through
- Details a guest would notice
- Status report with photos
Vendor management
- Vendors booked for you
- Vendor work looked over
- Trades from a vetted network
- One company for you to call
On-call repairs
- Call when something breaks
- Repairs during a guest stay
- Urgent problems come first
- You approve the cost first
Maintenance
Maintenance and visits that fit around your bookings.
We do the year’s maintenance and visit the house when it suits your calendar.
Repairs and projects
When your house needs work, we handle it.
This is part of how we care for the homes we manage. Everything is quoted in writing and approved by you before it starts.
Repairs
Something needs fixing? We quote it, you approve it, and it is done on the next visit or sooner.
Project management
From a new deck to a kitchen remodel, we manage the project as our client’s representative. We handle the bids, scheduling and monitoring.
Vendor coordination
We coordinate landscaping, cleaning, pest control and other services, managing scheduling and monitoring the work so you have one point of contact.
Questions people ask us.
What is home management?
The ongoing care, upkeep and management of your home and property. Maintenance done when it is due, scheduled visits, repairs, and the trades and services a house needs, all handled by one company so you do not have to manage any of it.
What is home watch?
Home Watch is defined as a visual inspection of a home or property, looking for obvious issues. On each visit we walk through the house and the grounds, check that everything is working, and send you a status report with photos. Home watch is for second homes, with a visit every week or every two weeks.
How much does it cost?
The price depends on the size of your home, where it is, and which plan you choose. After the walkthrough you receive a written quote, and you decide whether to go ahead.
How often do you visit?
Second homes are visited every week or every two weeks. Short-term rentals are visited on a schedule that fits around your bookings. Primary homes are visited when the maintenance in your plan is due. Extra visits can be added during a long absence, a cold snap, or after a storm. The schedule is set at the walkthrough and written into your plan.
What happens if you find a problem?
If it is urgent, we call you the same day. Otherwise it goes in your visit update with a photo, an explanation, and a quote if a repair is needed. No work is done until you approve it.
Can I keep the contractors I already use?
Yes. If you have people you know and trust, we are glad to work with them. Where you need someone you do not have, we have a vetted network to draw on.
Can I change plans later?
Yes. You can upgrade your plan or add services at any time.
What do you not do?
Stillwater is not a security service and does not perform licensed home inspections. For short-term rentals, we look after the house and the vendors. We do not handle bookings or guests, and we do not manage long-term rentals with tenants.
Start with a walkthrough.
Tell us about your home and what you’d like handled. We can arrange a free walkthrough and put together a plan and price for you to review.