Home management · Western North Carolina
Your home, looked after.
Home watch visits, maintenance plans and repairs for primary homes, second homes and short-term rentals. Serving the Asheville, Hendersonville, Brevard and Lake Toxaway areas.
A house is a lot to keep up with.
Things go wrong when nobody is there to notice. Good contractors are hard to pin down. And the list never gets shorter, so your time at home goes to maintaining it rather than enjoying it.
- A small leak becomes a big repair.
- Contractors who don’t show up or call back.
- Weekends spent working on the house.
What we do
Everything a house needs, handled.
Home management is the ongoing care, upkeep and management of your home and property. What that looks like depends on whether it is your primary home, a second home or a rental.
Primary homes
For the home you live in.
A maintenance plan keeps the year’s upkeep on schedule. Repairs and projects are handled by one company.
Primary home plans
Second homes
For your home away from home.
Home watch visits every week or two for a set monthly price. Maintenance plans can be added to the visits.
Second home services
Short-term rentals
For the home guests stay in.
Maintenance and visits that fit around your bookings keep the house ready for guests. A well-kept property earns rave reviews.
Short-term rental services
Our founder
Plenty of people can walk through a house. Fewer know what they're looking at.
Eric has spent 27 years building, remodeling and caring for homes, his own among them. He knows whether a crack is settling or movement, whether a damp crawl space is the season or the drainage, and what each one costs to ignore.
He has an eye for detail and takes real enjoyment in a well-kept home, and he brings the same craftsmanship to maintaining a house that he brought to building them.
About StillwaterWhy homeowners choose Stillwater
More time enjoying your home. Less time managing it.
You always know how the house is doing.
After every visit we send you an update with photos, the same day.
The maintenance gets done on time.
Filters, alarms, HVAC inspection & cleaning and the rest of the year’s upkeep, on a schedule we keep.
You have one company to call.
Repairs, trades and projects are handled or coordinated by us, so you are not managing contractors.
- 1Schedule a walkthrough.
- 2Get a custom maintenance plan for your home.
- 3Rest easy knowing your home is looked after.
Questions people ask us.
What is home management?
The ongoing care, upkeep and management of your home and property. Maintenance done when it is due, scheduled visits, repairs, and the trades and services a house needs, all handled by one company so you do not have to manage any of it.
What is home watch?
Home Watch is defined as a visual inspection of a home or property, looking for obvious issues. On each visit we walk through the house and the grounds, check that everything is working, and send you a status report with photos. Home watch is for second homes, with a visit every week or every two weeks.
How much does it cost?
The price depends on the size of your home, where it is, and which plan you choose. After the walkthrough you receive a written quote, and you decide whether to go ahead.
How often do you visit?
Second homes are visited every week or every two weeks. Short-term rentals are visited on a schedule that fits around your bookings. Primary homes are visited when the maintenance in your plan is due. Extra visits can be added during a long absence, a cold snap, or after a storm. The schedule is set at the walkthrough and written into your plan.
What happens if you find a problem?
If it is urgent, we call you the same day. Otherwise it goes in your visit update with a photo, an explanation, and a quote if a repair is needed. No work is done until you approve it.
Can I keep the contractors I already use?
Yes. If you have people you know and trust, we are glad to work with them. Where you need someone you do not have, we have a vetted network to draw on.
What do you not do?
Stillwater is not a security service and does not perform licensed home inspections. For short-term rentals, we look after the house and the vendors. We do not handle bookings or guests, and we do not manage long-term rentals with tenants.
Let’s talk about your home.
Tell us what you’d like help with. We can arrange a free walkthrough to see your home, discuss your priorities and put together a plan and price for you to review.